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Once set up, CTO Boston’s clients continue to receive excellent service for timely and cost-effective computer maintenance. The planning process always includes an appropriate maintenance schedule that ensures each client’s technology is maintained and administered day-to-day, week-to-week, and month-to-month.

On-going LAN and WAN maintenance and administration

• Advanced, long-term onsite scheduling is offered and recommended
  
• When on retainer, dates and times of maintenance are locked in
  
• Routine maintenance is planned in advance, at client’s convenience
  
• Employee liaison training offered, when feasible

Advantages of CTO Boston’s approach

• Potentially costly workflow disruptions are minimized
  
• Client has control over their own time
  
• Cost-effective alternative to in-house staffing

Outstanding and personable technical support

• CTO Boston’s knowledge and experience addresses problems quickly and efficiently
  
• 24/7 emergency access, including paging, remote VPN management, and telephone consulting
  
• Superior diagnostics, effectively minimizing emergency downtimes
  
• In-house liaison, when used, provides “hands” to work with at critical times, lowering overall costs